Personalisation & Products
Why are the products from Paw Vibes special?
Each product is designed with great attention to detail and personalised individually for you and your four-legged friend. This gives you a unique keepsake.
Which products can I personalise?
Currently, you can personalise mobile phone cases, mugs, cushions, doormats and other accessories. We regularly expand our range.
Can I view my personalised design beforehand?
Yes! In our editor, you can immediately preview your design before adding it to your shopping basket.
For which occasions are the products suitable?
Our products are perfect as gifts for animal lovers, for birthdays, Christmas, or simply as a lovely keepsake for yourself.
Order & delivery
How long does delivery take?
How long does delivery take? Our average delivery times are as follows: 2–5 working days
For more detailed information, please see our shipping information..
Where does Paw Vibes deliver to?
We deliver within Germany, Austria and many other European countries.
How much are shipping costs?
The exact shipping costs will be displayed during checkout. We offer free shipping for orders above a certain value (see current promotions in the shop).
Payment
Which payment methods are there?
We accept all common payment methods: credit card, PayPal, Klarna, instant bank transfer, Apple Pay and Google Pay.
Returns & complaints
Can I return personalised products?
As each product is made individually for you, personalised products cannot be returned.
Exception:
If a product arrives damaged or faulty, please contact us – we will quickly arrange a replacement..
What should I do if my product arrives damaged?
Please send us a message with photos of the defect within 7 days of receipt. We will then ensure a quick solution.